Forms
Insurance
We are contracted with the following insurances. They are listed in alphabetical order. This list is subject to change, but we do try to keep this page updated with the latest information.
Please contact us with any questions regarding insurance.
A – F
- Aetna
- Aetna HMO and PPO
(Not all plans – please verify with your insurance) - Aetna Medicare HMO
(not Dallas prime HMO or prime HMO) - Aetna Medica PPO
- Aetna HMO and PPO
- Aliera
- Allied Benefit Systems
- Blue Cross Blue Shield
- PPO plans
(Not health select) - Federal
- PPO plans
- Benefit Concepts
- Benefit Management Administrators
- Care Improvement
- Christian Brothers
- Coventry Health
- First Health Plans
- Freedom Life
- (must not say “Bill Claims to Cigna”)
G – N
- GEHA
- Golden Rule
- Group & Pension Administrators (GPA)
- Group Resources
- Health Design Plus
- Healthsmart
- PPO
- Healthsmart Benefit Solutions
(Not Cigna)
- Humana PPO
- (Not medicare advantage plan)
- Icon Benefit Administrators
- Kaiser Permanente
- Mail Handlers
- Medica
- Medicare Part B
- Medishare
- Meritain Health
- Multiplan Plans
O – Z
- Oxford Health
- PHCS
- (Private Healthcare Systems – not Oscar or first care)
- Railroad Medicare
- Solidarity Healthshare
- Texas True Choice
- TML
- UMR
- United HealthCare
- (not all plans)
- United Healthcare Medicare
- Complete
- Solutions
- WEB TPA
Policies
- For appointments, please be as specific as possible regarding your needs so that an appropriate amount of time will be allotted. We reserve the right to charge for appointments canceled or broken without 24 hours advance notice. Surgery “no-show” appointments will be charged a cancellation fee of $75. Certain appointments require a deposit to be made before you are seen. This deposit is non-refundable if you miss the appointment without prior notification.
- We strive to be on schedule for your appointment and we appreciate your timeliness as well. Late arrivals may require rescheduling.
- Although we will do the billing for the insurance plans in which we’re contracted, each patient must take responsibility for knowing what his/her insurance coverage entails.Most procedures performed are surgical in nature and may be subject to a deductible and/or co-insurance in addition to your copay. Some examples are destruction of lesions with liquid nitrogen or other chemicals and injections. If you are unsure whether you have a deductible for procedures, feel free to reschedule your procedure for another day, so that you may call your insurance company.
- We do NOT file on secondary insurances unless you have Medicare.
- We accept checks, cash, and major credit cards. No post-dated checks are allowed. There will be a $30 charge for all returned checks. If your account becomes delinquent and is turned over to a collection agency, you will be responsible for all collection costs (up to an additional 50% of delinquent balance).
- For many, referrals must be obtained after consultation with your primary care physician and in accordance with your insurance company’s guidelines. Most require review and authorization by your insurance company and 24-48 hours to obtain. This referral must be in your possession at the time of your visit. It is your responsibility to know when that referral expires and how many visits have been authorized.
- Refills of medication may be requested through your pharmacist, who will in turn receive approval or denial from the doctor. This could take 24-48 hours, so please do not allow your medications to run out. Prescriptions for acute medical conditions are rarely authorized over the phone. Also, during your visit, please notify the nurse if a 3-month supply for mail-order prescriptions is needed.
- Phone calls will be returned as soon as possible. Please understand that our primary responsibility is caring for patients currently in the office. The nurse will inform you of your test results, usually within 7-10 days after your procedure.